Shipping Overview
At CoutureRash, we prioritize seamless delivery to ensure your carefully curated selections arrive with care. Our team meticulously processes all orders, from fashion essentials to performance-driven apparel, within 1-2 business days. Whether you're refreshing your wardrobe or upgrading your activewear collection, our logistics partners guarantee secure handling and timely dispatch.
Shipping Timeframe
Processing typically completes within 48 hours excluding weekends. Delivery windows vary based on your location and selected shipping method. Remote areas may experience slight extensions. During peak seasons like holidays or promotional events, allow additional 1-3 days for order preparation.
Shipping Costs
We offer tiered shipping options tailored to your needs:
Standard Shipping (10-15 Business Days): $15 for orders under $60
Table Rate Shipping (5-10 Business Days): $25 for orders under $60
Free Standard Shipping: Automatically applied to orders totaling $60+
Expedited services are available at checkout for time-sensitive deliveries.
Shipping Regions
We currently ship to most countries across North America, Europe, and select Asian territories. Restrictions apply to certain regions due to customs regulations. During checkout, our system will automatically validate your address eligibility. For inquiries about specific destinations, please contact our support team prior to ordering.
Order Tracking
Upon shipment, you'll receive a confirmation email containing:
- Your unique tracking number
- Carrier information with live updates
- Estimated delivery date
Track directly through our website's "Order Status" portal or the carrier's tracking system. Most international shipments become traceable within 24-48 hours after dispatch.
Delayed or Lost Shipments
While rare, unforeseen delays may occur due to weather or customs inspections. If your package exceeds the estimated delivery window by 5+ business days, please contact
[email protected] with your order number. Our team will immediately initiate carrier investigations and provide resolution options, including reshipment or refund where applicable.
Customs & Import Duties
International customers are responsible for any customs fees, taxes, or import duties imposed by their country's regulations. These charges are separate from your order total and typically collected upon delivery. We recommend consulting your local customs office for specific rates, as these vary by destination and product category. CoutureRash cannot prepay or reimburse these third-party fees.